Recovery solutions

In some scenarios the files on your PC or laptop may become unreadable or inaccessible through normal means.

This may be due to all manner of reasons such as:

  • The files were deleted, either intentionally or accidentally by yourself – or in extreme cases due to virus infection or a possible hacker infestation
  • Wear and tear caused to the internal hard drive, possibly by an improper physical connection or the hardware having been dropped
  • Attempted formatting or partitioning of the drive, which may have rendered it unreadable
  • Aging of the hard drive – This occurs naturally during the lifetime of a computer, and sometimes it is necessary to replace the drive



Caution: To increase the chance of successful recovery it is vital that you stop using the computer immediately. This is important to ensure the “deleted files” are not permanently overwritten by the filesystem.

If files on drives, where the data was deleted continue to be used there will be a higher chance of failure to recover the files.


What is a backup?
A backup is a copy of files and data on a computer intended to enable easy and efficient restoration of files in the event the original becomes unusable.

Types of backup

  • Full backup – This creates a replica of all files and data stored on all drives of a computer system. This includes System files as well as Personal files.
  • System backup – A replica of all the system’s essential files is created. Typically includes Desktop icons, Favourite websites, various user settings, and key files required to boot the computer.
  • Personal files backup – Can include any folders or files the user specifies, generally user specific settings, photos, downloads, and other documents.


Available backup options

  • Hard drive clone – An exact copy of your current drive. Involves the purchase of an additional hard drive.
  • External drive backup – Files you need are placed on an external drive. You need to already own or purchase the drive.
  • USB pendrive. This is a cheap and portable alternative to using an additional drive, although capacity for storage may be less.
  • CD/DVD’s Backups – Generally this is the cheapest way to store files. More suited to holding small amounts of data.